Brand From The Inside

"These days the claim that ′Our People Are Our Greatest Asset′ has replaced ′The Customer Is Always Right′ as the corporate slogan that is easiest to agree with yet hardest to put into practice. If you want to learn what it really means, you must read this book."
—Marcus Buckingham,independent consultant; former senior consultant, The Gallup Organization; and author

"Eight out of ten companies do not do what this book recommends. The 20 percent who do are the most admired market leaders. It is impossible to do justice to the value this book offers in a sentence or two. You must––repeat, must¾read it."
—Dr. Jac Fitz–Enz, founder and CEO, Human Capital Source; senior editor, Human Capital Magazine; author and pioneer in the field of human capital benchmarking

"At last, Mark Schumann and Libby Sartain have gotten the issue of branding right for the rest of us. No brand is any better than the willingness and inclination of employees to deliver on the brand’s promise. Delivering the brand from the inside out is the only strategy that works. Anyone interested in branding must read this important how–to book!"
—Roger D’Aprix, author, Communicating for Change: Connecting the Workplace with the Marketplace

"Employment branding is on the frontier of strategic HR thinking because no other ′people strategy′ has a greater long–term impact on recruiting and retention. This book should just be called ′the answer,′ because it provides a compelling case as well as the required steps for utilizing internal employment branding to emotionally tie workers to their employer. It is simply the best book on internal employee branding, period!"
—Dr. John Sullivan, professor of management, San Francisco State University; and author

"This is an important book about how branding is changing throughout our new wired world. It gives you a sneak peek at how to engineer strong inside brands. From marketing to all–points–leadership, this book is a map to future corporate value."
—Tim Sanders, author, The Likeability Factor